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Salesforce.com exec: People expecting more from the cloud
Jul 28 2010, 14:05 PM
A Salesforce.com executive has stated that cloud computing users are expecting more and more from the applications they employ.
Parker Harris, executive vice president of Salesforce.com, said that one decade ago, the goal was to come up with business services that had the same simple level of usability as Amazon, reports PC Mag.
He said expectations have shifted over the course of time, with users wanting features such as connections to other services and social media functions as part of their cloud computing offering.
There is also often a requirement from clients to have the technology linked up to mobile devices, it was suggested.
Earlier this month, new Salesforce.com application Chatter was examined by Adam Honig on the CRM Insights website.
He stated that document and data changes can be easily tracked on the service, allowing users to keep on top of business opportunities, contact detail changes or account alterations, reported MarketingProfs.
Posted by James Glass
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