Address Capture: Address verification software
When address data is captured manually errors are inevitable
Inaccurate data results in wasted resource and a damaged customer perception, potentially impacting every area of your business:
- Customer communications incorrectly addressed
- Mailings not reaching their target audience
- Goods and services not arriving on time
- Profiling of data becomes less effective
QAS Pro ensures that consumer or business address data is captured accurately at the source, improving business efficiency and customer service and reducing wasted costs.
Benefits
Faster data entry
Search addresses, postal address verification and data entry can
usually be performed in 11 keystrokes or less. In the call centre,
operators can search addresses and verify them faster and more
accurately which can lead to higher service levels and call capacity.
Powerful search addresses functionality
The advanced address lookup features of Expereian QAS's postal address
verification software can return fully verified addresses from
incorrect or incomplete data. This means that operators can verify and
search addresses which are partly inaudible or illegible.
Accurate address validation
QAS Pro uses the latest New Zealand Postal Address File (PAF)
or equivalent for
international addresses. Operators can search addresses, verify the
address and enter it into a database or application in standardised
format. Data quality benefits due to performing address validation at
the point of data entry include improved customer mailing delivery and
response rates.
Customer relationship management
Ongoing address verification is essential for good CRM. Address
standardisation helps to improve data integrity. Ensuring bills, mail
and shipments reach their destinations keeping customers satisfied and
saving organisations time and money. QAS address verification software
works with most CRM systems and has a growing number of
certified partners.
Resulting savings
For such a fast and accurate address validation tool, QAS Pro
is competitively priced. ROI is swift, due to better data quality,
higher operator throughput, and reductions in returned mail and
undelivered shipments.
Key features
Search addresses with fuzzy matching
QAS Pro is easy to use. To search addresses, only parts of
the address such as typically the postcode, the first few letters of
the street name and a house or apartment number are required to fully
verify the address. Helpful prompts and comprehensive picklists are
provided throughout to aid the address validation process.
Error prevention through front-end address validation
Postal address verification software has traditionally been employed
as part of back-end data scrubbing systems which struggle to
automatically fix incomplete addresses. QAS Pro's front-end
address lookup and verification functionality can prevent incorrect
addresses from entering back-end systems in the first place.
Address standardisation for use with any application
QAS Pro postal address verification software returns
standardised addresses in a customisable format and layout. A tool
bundled with the software makes it quick and easy to adapt the address
format and layout to suit almost any database or application.
For optimum address data quality
Address validation should be performed on every new address taken over
the phone or via the Web, while legacy data can be cleaned with
QAS Bureau Service address cleansing.
Multiple country support
QAS Pro offers the flexibility of international address
verification if required. Popular international address data includes
Australia, Singapore, US, UK and Canadian addresses.
Technical information
Easy to install and available on Windows 2000 and above, Unix, AS/400 and IBM and ICL mainframes.
The software can be used as a Plug & Go desktop installation or via the QAS API - in stand-alone, client-server or Web-based integrations.
Other products
QAS Pro Web online address validation: Powerful and easy-to-use postal address verification for website forms. Forcing website visitors to perform their own address lookup and address validation ensures that the billing and delivery addresses they provide are complete and standardised.
QAS Bureau Service address correction: Accurate address checking of the records in your address database and maintaining the validity of your address data over time.
Further information
For further information, call us (649) 358 7330, request more information or contact one of our offices.
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