Point of Capture

Definition :
Point of Capture is the term used to describe when someone's contact details are captured at first instance.

This can be over the phone within a call centre environment, in store or online. To capture contact details accurately at Point of Capture is crucial. Experian QAS Capture product range, software and tools can ensure accurate and consistent data capturing and update across all client facing areas of your business.

Related information
To read how Experian QAS can help with ensuring accurate and correct data capture, visit our dedicated product pages. You can also read real life case study examples of other businesses benefiting from using Experian QAS capture range.